الوظائف

Officer-Operations

نوع الوظيفة: قسم العمليات (التنسيق)

تاريخ إنتهاء التقديم: 30/11/2023

Main Responsibilities and Duties Manage agent onboarding, termination, and compliance processes. Coordinate wallet creation and bank account updates. Verify and process agent documentation for licensing and registration. Monitor and manage SIM card inventory and distribution. Key Pe...

Officer-Customer Care (Kurdish Language)

نوع الوظيفة: قسم خدمة الزبائن

تاريخ إنتهاء التقديم: 30/11/2023

Main Responsibilities and Duties Evaluating Customer concerns and solving their problems in an efficient and timely manner Provide the highest level of support to customers via chats, inbound phone calls if necessary, and escalating to cross-functional departments when necessary. Pro...

نوع الوظيفة: قسم الامتثال

تاريخ إنتهاء التقديم: 26/11/2023

Main Responsibilities and Duties Manage AML and Fraud systems in terms of rules set-up and resolutions Manage suspicious alerts or cases related to AML/Fraud to be reviewed within the team to ensure timely and efficient identification and monitoring of unusual activities and tra...

Officer-Compliance And Governance

نوع الوظيفة: قسم الامتثال

تاريخ إنتهاء التقديم: 24/11/2023

Main Responsibilities and Duties Regulatory Compliance: Stay updated on applicable laws, regulations, and guidelines related to e-wallets, digital payments, and financial services. Monitor changes in regulations and communicate updates to the relevant teams within the company. KYC (Know Your...

Officer - Social Media Monitor

نوع الوظيفة:

تاريخ إنتهاء التقديم: 30/11/2023

Main Responsibilities and Duties: Real-Time Monitoring: Continuously monitor various social media platforms and forums where discussions related to electronic wallets, cryptocurrencies, and financial transactions take place. Suspicious Behavior Identification: Identify and analyze potentiall...

Officer -Product Development

نوع الوظيفة: قسم تقنية المعلومات

تاريخ إنتهاء التقديم: 30/11/2023

Main Responsibilities and Duties: Develop, Test and maintain web applications using one or more programming backend languages. Identifying and solving any technical problems and glitches. Document quality assurance activities, in addition to develop test scenarios and validate the vendor...

Officer - Technical Support

نوع الوظيفة: قسم تقنية المعلومات

تاريخ إنتهاء التقديم: 7/11/2023

Job Summery: ZainCash is seeking a dedicated and focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in ensuring a seamless and positive customer experience by providing efficient Technical Support and assistance. Main Re...

Officer - Process Auditor

نوع الوظيفة:

تاريخ إنتهاء التقديم: 30/11/2023

Job Summery: We are seeking a highly meticulous and detail-oriented Process Auditor to join our organization. As a Process Auditor, you will be responsible for evaluating, analyzing, and improving our company's operational processes, ensuring efficiency, effectiveness, and compliance wit...

Officer- Cyber Application Security

نوع الوظيفة:

تاريخ إنتهاء التقديم: 23/10/2023

Main Responsibilities and Duties: Management of 3rd Party Physical and Logical Access connected Systems and providing appropriate response to them that includes but not limited to: - Intrusion Detection & Prevention Systems (ID&PS). Anti - Virus / Endpoint Security Solution. Host...

Senior Officer - Windows Server System Administrator

نوع الوظيفة:

تاريخ إنتهاء التقديم: 1/10/2023

Main Responsibilities and Duties: Windows Server Administration: Manage and maintain the Windows Server infrastructure, including installation, configuration, patching, and troubleshooting of servers in physical and virtual environments. Active Directory Management: Oversee the design, imple...

Senior Officer - Linux and VMware

نوع الوظيفة: قسم تقنية المعلومات

تاريخ إنتهاء التقديم: 15/10/2023

Main Resposibilities and Duties : Administer and troubleshoot Linux servers and associated technologies, including installation, configuration, maintenance, and performance tuning, to ensure optimal performance of ZAINCASH's mobile wallet platform. Manage and monitor the virtualiza...

Officer-Revenue Assurance

نوع الوظيفة: قسم المالية

تاريخ إنتهاء التقديم: 1/11/2023

Officer - Business support

نوع الوظيفة: قسم العمليات (التنسيق)

تاريخ إنتهاء التقديم: 10/10/2023

Main Responsibilities and Duties: Efficient management of Wallet Card requests. Follow-up with the customers to ensure receiving their wallet cards Responsible for preparation of weekly reports and monthly statements where applicable. Solve the printer issue with the field team on spot t...

Head of Unit - Financial Investigations and Anti fraud

نوع الوظيفة: قسم مكافحة غسيل الاموال

تاريخ إنتهاء التقديم: 1/10/2023

Main Resposibilities and Duties : Providing the on-going monitoring and resolving of the formal complaints Dealing appropriately with the consent refusals following the submission of the Reports Identify new trends as the first line of defense on accounts to support the team with building...

IT Internal Audit

نوع الوظيفة: قسم تقنية المعلومات

تاريخ إنتهاء التقديم: 1/11/2023

Main Responsibilities: Conduct risk assessments and identify potential IT risks within the organization's systems and processes. Evaluate the adequacy and effectiveness of internal controls related to IT systems, including security, access controls, change management, and data integrity....

Head of Unit – Anti Money Laundering

نوع الوظيفة: قسم مكافحة غسيل الاموال

تاريخ إنتهاء التقديم: 1/10/2023

Main Responsibilities and Duties: Management of AML function in respect to its relevant policies, procedures, systems, monitoring and reporting. Reviewing, investigating, and reporting money laundering cases and raising critical cases to management where applicable. Providing the on-going...

Senior Officer - Customer Care

نوع الوظيفة: قسم خدمة الزبائن

تاريخ إنتهاء التقديم: 15/11/2023

Main Responsibilities and Duties : Ensuring staff members are achieving desired service levels and taking corrective action, as needed, attended to on time Preparing reports and analyzing the performance of Customer Care officers to the management to evaluate the performance and proccess re...

Head of Unit – Internal Audit

نوع الوظيفة:

تاريخ إنتهاء التقديم: 30/11/2023

Main Responsibilities and Duties Conduct periodic and comprehensive internal audits of the company's operations, systems, and procedures to identify potential areas of risk and non-compliance. Evaluate the effectiveness of the company's internal controls and compliance with applicab...

Head of Unit - Risk Management

نوع الوظيفة:

تاريخ إنتهاء التقديم: 31/10/2023

Main Responsibilities and Duties The head of risk management in ZainCash has a critical role in identifying, measuring, and mitigating risks that the organization may face. Here are some of the primary responsibilities of a head of risk management in a financial company: Developing and impl...

Officer – Customer Care

نوع الوظيفة: قسم خدمة الزبائن

تاريخ إنتهاء التقديم: 1/12/2023

Main Responsibilities and Duties Evaluating Customer concerns and solving their problems in an efficient and timely manner Provide the highest level of support to customers via chats, inbound phone calls if necessary, and escalating to cross-functional departments when necessary. Promote Z...