Wherever you are ! Order your Wallet Card® via the delivery Shoppers new service inside Baghdad only, and activate. Also you can register or convert your wallet to permanent wallet & Top-up your wallet directly if you like!
Now you can register your permanent wallet and request for a Wallet Card® from MasterCard® directly through the Zain Cash app.
This service allows to save time and effort on Zain Cash users and facilitate the process of obtaining for the Wallet card (Master Card®), where users can order it directly from the Zain Cash application and we deliver it for free, and also they can registering a permanent wallet, and Top-up it directly from the delivery Shoppers only in Baghdad.
How to Order the delivery wallet card service
- Open the app and click on the side menu on the top left of the screen.
- Click on the wallet card delivery icon.
- Select your order (Wallet card only, Top _up wallet card, Wallet card with permanent wallet registration).
- Enter the required information.
- Enter the OTP number that you will receive by SMS.
- Click on the (next) Icon.
- You will receive an SMS on your phone number that’s linked with your Zain Cash wallet telling you that your order is confirmed and it’s out for delivery!
- You will be contacted by the ZainCash team to Confirm your request.
- You will receive an SMS from Toters with a link to track your order
** Congratulations, you completed the order! I wait for your wallet card to arrive.
If you have any question we have the answers :
How much is the cost of the Wallet card?
A1: Only 15000
What is the delivery cost inside Baghdad?
What is the expected time for receiving the wallet card?
A: Approximately 24 Hours
Why was my order delayed? I ordered Waltecard and it has not arrived yet
A: We apologize for your attendance, please call the phone number 07806187674 (Toters call center).
Can I top _up my wallet card once I received it from the shopper?
A: yes you can
How can I find the nearest agent in the Zain Cash?
A: 1-Through Zain Cash application: By clicking on the “nearest agent" on the homepage of the application, a list of the nearby centers is shown on the customer’s location wherever it is inside Iraq and the agent’s phone number, full address, and road map are provided.
2- By calling *260#
3-Through the website: By visiting the Zain Cash website (zaincash.iq)
Does the delivery also include all the governorates of Iraq?
A: Unfortunately only inside Baghdad
I want to cancel my order. What should I do? I entered the wrong information and wish to cancel the order
A: Please call the number 07833000600 (Totters Customer Service)
I ordered the delivery wallet card, but I didn’t receive the OTP Number, what should I do
A: By click on the resend on the OTP icon
I ordered a delivery wallet card and I received the OTP number but did not receive the confirmation message, what should I do?
A: Please send your info(full name – phone number – region – address (or nearest point of reference) to email@example.com and your request will be processed quickly.