Cash Disbursement Sr.Officer

Deadline: 6/10/2021

Job Description:

Main Tasks and Responsibilities:

 

  • Efficient management of Wallet Card requests.
  • Follow-up with the customers to ensure receiving their wallet cards
  • Responsible for preparation of weekly reports and monthly statements where applicable.
  • Handle and process the e-money transfers to the clients.
  • Responsible for the daily settlement of the e-money operations.
  • Monitor the operation flow with other departments (Sale, Finance, and Disbursement) and ensure that requests are processed within the agreed SLA.
  • In-depth expert analysis, review, and investigation of unusual transactions.
  • Follow up with clients’ focal points regarding (unregistered and rejected wallets, Invoices, reports, and beneficiaries who haven't cash out within the deadline).
  • Interacting with customers and beneficiaries, answering questions, and resolving issues.
  • Communicate with the NGOs and companies to process their requests.

Requirements: 

  • Good command of English.
  • Professional in Excel, Charts Presentations and Analysis using different tools of Excel.
  • Analytical and attention to detail.
  • Ability to consolidate reports. Presentation to management.
  • Ability to work with multi teams and among various functions.

 

Education

  • Bachelor’s degree, preferred in Business or Finance

Experience

  • Min 3 years’ experience in E Payment or Banking sector.
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