کارەکان

Officer-Operations
جۆری کار: Operations
دوا بەرواری پێشکەش کردن: 30/11/2023
Main Responsibilities and Duties Manage agent onboarding, termination, and compliance processes. Coordinate wallet creation and bank account updates. Verify and process agent documentation for licensing and registration. Monitor and manage SIM card inventory and distribution. Key Pe...
هیتر
Officer-Customer Care (Kurdish Language)
جۆری کار: Customer Care
دوا بەرواری پێشکەش کردن: 30/11/2023
 Main Responsibilities and Duties Evaluating Customer concerns and solving their problems in an efficient and timely manner Provide the highest level of support to customers via chats, inbound phone calls if necessary, and escalating to cross-functional departments when necessary. Pro...
هیتر
Officer-AML
جۆری کار: Compliance
دوا بەرواری پێشکەش کردن: 26/11/2023
Main Responsibilities and Duties    Manage AML and Fraud systems in terms of rules set-up and resolutions Manage suspicious alerts or cases related to AML/Fraud to be reviewed within the team to ensure timely and efficient identification and monitoring of unusual activities and tra...
هیتر
Officer-Compliance And Governance
جۆری کار: Compliance
دوا بەرواری پێشکەش کردن: 24/11/2023
Main Responsibilities and Duties Regulatory Compliance: Stay updated on applicable laws, regulations, and guidelines related to e-wallets, digital payments, and financial services. Monitor changes in regulations and communicate updates to the relevant teams within the company. KYC (Know Your...
هیتر
Officer - Social Media Monitor
جۆری کار:
دوا بەرواری پێشکەش کردن: 30/11/2023
Main Responsibilities and Duties: Real-Time Monitoring: Continuously monitor various social media platforms and forums where discussions related to electronic wallets, cryptocurrencies, and financial transactions take place. Suspicious Behavior Identification: Identify and analyze potentiall...
هیتر
Officer -Product Development
جۆری کار: Software/IT
دوا بەرواری پێشکەش کردن: 30/11/2023
Main Responsibilities and Duties: Develop, Test and maintain web applications using one or more programming backend languages. Identifying and solving any technical problems and glitches. Document quality assurance activities, in addition to develop test scenarios and validate the vendor...
هیتر
Officer - Technical Support
جۆری کار: Software/IT
دوا بەرواری پێشکەش کردن: 7/11/2023
Job Summery: ZainCash is seeking a dedicated and focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in ensuring a seamless and positive customer experience by providing efficient Technical Support and assistance. Main Re...
هیتر
Officer - Process Auditor
جۆری کار:
دوا بەرواری پێشکەش کردن: 30/11/2023
Job Summery: We are seeking a highly meticulous and detail-oriented Process Auditor to join our organization. As a Process Auditor, you will be responsible for evaluating, analyzing, and improving our company's operational processes, ensuring efficiency, effectiveness, and compliance wit...
هیتر
Officer- Cyber Application Security
جۆری کار:
دوا بەرواری پێشکەش کردن: 23/10/2023
Main Responsibilities and Duties: Management of 3rd Party Physical and Logical Access connected Systems and providing appropriate response to them that includes but not limited to: - Intrusion Detection & Prevention Systems (ID&PS). Anti - Virus / Endpoint Security Solution. Host...
هیتر
Senior Officer - Windows Server System Administrator
جۆری کار:
دوا بەرواری پێشکەش کردن: 1/10/2023
Main Responsibilities and Duties: Windows Server Administration: Manage and maintain the Windows Server infrastructure, including installation, configuration, patching, and troubleshooting of servers in physical and virtual environments. Active Directory Management: Oversee the design, imple...
هیتر
Senior Officer - Linux and VMware
جۆری کار: Software/IT
دوا بەرواری پێشکەش کردن: 15/10/2023
Main Resposibilities and Duties :  Administer and troubleshoot Linux servers and associated technologies, including installation, configuration, maintenance, and performance tuning, to ensure optimal performance of ZAINCASH's mobile wallet platform. Manage and monitor the virtualiza...
هیتر
Officer-Revenue Assurance
جۆری کار: Finance
دوا بەرواری پێشکەش کردن: 1/11/2023
هیتر
Officer - Business support
جۆری کار: Operations
دوا بەرواری پێشکەش کردن: 10/10/2023
Main Responsibilities and Duties: Efficient management of Wallet Card requests. Follow-up with the customers to ensure receiving their wallet cards Responsible for preparation of weekly reports and monthly statements where applicable. Solve the printer issue with the field team on spot t...
هیتر
Head of Unit - Financial Investigations and Anti fraud
جۆری کار: AML
دوا بەرواری پێشکەش کردن: 1/10/2023
Main Resposibilities and Duties : Providing the on-going monitoring and resolving of the formal complaints Dealing appropriately with the consent refusals following the submission of the Reports Identify new trends as the first line of defense on accounts to support the team with building...
هیتر
IT Internal Audit
جۆری کار: Software/IT
دوا بەرواری پێشکەش کردن: 1/11/2023
Main Responsibilities: Conduct risk assessments and identify potential IT risks within the organization's systems and processes. Evaluate the adequacy and effectiveness of internal controls related to IT systems, including security, access controls, change management, and data integrity....
هیتر
Head of Unit – Anti Money Laundering
جۆری کار: AML
دوا بەرواری پێشکەش کردن: 1/10/2023
Main Responsibilities and Duties: Management of AML function in respect to its relevant policies, procedures, systems, monitoring and reporting. Reviewing, investigating, and reporting money laundering cases and raising critical cases to management where applicable. Providing the on-going...
هیتر
Senior Officer - Customer Care
جۆری کار: Customer Care
دوا بەرواری پێشکەش کردن: 15/11/2023
Main Responsibilities and Duties : Ensuring staff members are achieving desired service levels and taking corrective action, as needed, attended to on time Preparing reports and analyzing the performance of Customer care Officers to the management to evaluation the performance and reward fo...
هیتر
Head of Unit – Internal Audit
جۆری کار:
دوا بەرواری پێشکەش کردن: 30/11/2023
Main Responsibilities and Duties Conduct periodic and comprehensive internal audits of the company's operations, systems, and procedures to identify potential areas of risk and non-compliance. Evaluate the effectiveness of the company's internal controls and compliance with applicab...
هیتر
Head of Unit - Risk Management
جۆری کار:
دوا بەرواری پێشکەش کردن: 31/10/2023
Main Responsibilities and Duties The head of risk management in ZainCash has a critical role in identifying, measuring, and mitigating risks that the organization may face. Here are some of the primary responsibilities of a head of risk management in a financial company: Developing and impl...
هیتر
Officer – Customer Care
جۆری کار: Customer Care
دوا بەرواری پێشکەش کردن: 1/12/2023
Main Responsibilities and Duties Evaluating Customer concerns and solving their problems in an efficient and timely manner Provide the highest level of support to customers via chats, inbound phone calls if necessary, and escalating to cross-functional departments when necessary. Promote Z...
هیتر