Main Responsibilities and Duties
- Manage agent onboarding, termination, and compliance processes.
- Coordinate wallet creation and bank account updates.
- Verify and process agent documentation for licensing and registration.
- Monitor and manage SIM card inventory and distribution.
Key Performance Indicators (KPIs)
- Timely completion of agent processes.
- Efficient SIM card inventory management.
- Effective collaboration with teams and stakeholders.
Education and Trainings/ Experience
- Relevant educational background in business or operations.
- Prior experience in agent management or related processes.
Skills and Competencies
Proficiency in working with data, Excel sheets, and Google Sheets for reporting and analysis.