Officer-Operations

Job Description:

Main Responsibilities and Duties

1. Manage agent onboarding, termination, and compliance processes.
2. Coordinate wallet creation and bank account updates.
3. Verify and process agent documentation for licensing and registration.
4. Monitor and manage SIM card inventory and distribution.

Key Performance Indicators (KPIs)

1. Timely completion of agent processes.
2. Efficient SIM card inventory management.
3. Effective collaboration with teams and stakeholders.

Education and Trainings/ Experience

1. Relevant educational background in business or operations.
2. Prior experience in agent management or related processes.

Skills and Competencies

        Proficiency in working with data, Excel sheets, and Google Sheets for reporting and analysis.