How can I know the services the agent is provided? Or how do I select the right agent to help me?
- Go to the agents' map through the link: Here
- Select the governorate and the area
- Select the service that the agent is required to provide to you
- Agents who can provide the service to you will be shown to you with their locations on the map
How can I find the nearest ZainCash agent or point of sale?
- Go to "ZainCash" application.
- Select "Nearest Agents" from the main interface of the application.
- The nearest agent will be determined to your location or residence
- Or through this link
- Or call the short number * 260 # and follow the instructions.
More than 1% has been taken upon cash-out!
To send your complaints regarding additional deductions when dealing with agents Click here or contact the customer care service through WhatsApp at the following number: 07806999902.
When visiting one of the sales points or ZainCash agents, they refused to give me help!
Please provide us with the address and name of the point of sale or agent that you visited and send the complaint to [email protected] or write to us on WhatsApp 07806999902