Money Transfer

How to transfer money through ZainCash application?

You can transfer money via the ZainCash app by following the steps below:
1. Log in to the ZainCash app
2. Select Local Money Transfer from the financial services menu on the app's main interface
3. Select Send Money from the drop-down menu
4. Enter the amount
5. Enter your phone number
6. Click Transfer
7. Enter your wallet's PIN
8. Click Confirm and the amount will be transferred immediately

Can I transfer to someone who owns Asia Hawala wallet?

Yes, you can follow the same steps when transferring between ZainCash wallets, but the service is temporarily suspended.

What are the fees for money transfer?

Transfer fee from individual wallets: 0.25%
Transfer fee to and from charitable wallets: 0.7%

Can I transfer in dollar currency through ZainCash?

The service operates in Iraqi dinars only, according to the instructions of the Central Bank of Iraq.

I transferred money to the wrong number, what should I do?

ZainCash is not responsible for erroneous transfers.
Please contact the party to whom you made the erroneous transfer. If they refuse to refund the funds, please provide us with a court order addressed to the Iraq Wallet Company, notifying the company to return the funds to you. The court order must include all the details of the erroneous transfer, as follows:
Sender's wallet number
Recipient's wallet number
Transaction number
Transaction date
Amount (in numbers and words)