You can transfer money via the ZainCash app by following the steps below:
1. Log in to the ZainCash app
2. Select Local Money Transfer from the financial services menu on the app's main interface
3. Select Send Money from the drop-down menu
4. Enter the amount
5. Enter your phone number
6. Click Transfer
7. Enter your wallet's PIN
8. Click Confirm and the amount will be transferred immediately
Yes, you can follow the same steps when transferring between ZainCash wallets, but the service is temporarily suspended.
Transfer fee from individual wallets: 0.25%
Transfer fee to and from charitable wallets: 0.7%
The service operates in Iraqi dinars only, according to the instructions of the Central Bank of Iraq.
ZainCash is not responsible for erroneous transfers.
Please contact the party to whom you made the erroneous transfer. If they refuse to refund the funds, please provide us with a court order addressed to the Iraq Wallet Company, notifying the company to return the funds to you. The court order must include all the details of the erroneous transfer, as follows:
Sender's wallet number
Recipient's wallet number
Transaction number
Transaction date
Amount (in numbers and words)