Bank linking with wallet

• Cash-out salaries from thousands of ZainCash agents spread across Iraq.
• Transfer money from one wallet to another inside Iraq.
• Recharge the phone balance at reduced fees through ZainCash app.
• Pay bills for postpaid lines.
• E-shopping and purchasing from e-commerce websites.
• Pay bills.
• Buy digital cards.
• Owning a WalletCard - Mastercard for free.
• Payment by QR code in many malls, restaurants, cafes, etc.

You can link your bank account to the ZainCash app by following these steps:

• Open the ZainCash app.
• Select “Link Bank Account” from the menu on the far right.
• A screen will appear showing the available banks – choose “National Bank of Iraq.”
• Enter the 10-digit customer ID number from National Bank of Iraq.
• A one-time OTP code valid for two minutes will be sent to you via SMS.
• Select the bank account – permitted accounts include current and savings accounts.
• A list of your registered information at the bank will appear – press “Confirm.”

Please send your complaint to the ZainCash team via WhatsApp along with the following information:

• Wallet number
• First ten digits of your bank account number
• Type of bank account (Current, Savings, etc.)
• Screenshot of the error message
• Date of the attempt
   

You can follow the steps below to top up your wallet balance through your bank account:

• Open the ZainCash app.
• From the main interface, select “Top-Up by Bank Account” under financial services.
• Enter the top-up amount, then enter your wallet PIN and press “Confirm.”
• The top-up process will be completed successfully.

After topping up your ZainCash wallet from your bank account, you can withdraw the funds by visiting the nearest agent and following these steps:

• Log in to the ZainCash app.
• Select “Cash Out”
• Enter the agent’s number.
• Press “Next.”
• Enter your wallet PIN and confirm the transaction.
• You can find the nearest agent through the ZainCash app:
• Tap on “Nearest Agent” to see a list of nearby centers based on your location anywhere in Iraq.

10,000,000 Iraqi Dinars per month.

Yes, you can deposit money into your ZainCash wallet through authorized agents. The amount to be deposited is handed over to the agent in cash.

To locate the nearest authorized agent, you can use the ZainCash app. By tapping on “Nearest Agents,” a list of nearby centers based on your current location in Iraq will be displayed.

You can check your wallet balance by the following steps:

• Go to ZainCash app.
• Click on " Check Balance" in the main interface of the app.  
•  Enter the PIN code
• Your account balance will appear in dinars only (ZainCash is in Iraqi dinars only, as per the instructions of the Central Bank)

For assistance, please contact the National Bank of Iraq customer service at: 07807777444

The OTP is sent to you by National Bank of Iraq. Please ensure your mobile number registered with the bank is correct.
If you do not receive the code, please contact National Bank of Iraq directly